About Us

About Us

Our Vision

To be the best option for the tourists who visit Cartagena, by continuous improvement and competent human talent to provide high quality services.

Our Mission

We provide tourism services that fulfill the quality standards, promote the preservation of the environment and highlight the importance of maintaining and promoting the safety of our customers, workers and other people.

Quality policy

In order to ensure accomplishment of the requirements by ISLA DEL ENCANTO TRAVEL AGENCY and to determine and implement conditions for quality services, we have our quality policy: "To guarantee our tourist services quality, through continuous improvement methods for our assigned resources and processes, in order to satisfy our clients through a trained, effective and responsible human resource.